Mobile services are quickly emerging as the new frontier in transforming government, health, banking and many other sectors due to fast growing penetration of mobile phones even in the poorest and most remote areas of the globe. In theory, many services can be now made available on a 24×7x365 basis at any place in the world covered by mobile networks, which today means almost everywhere. This emerging trend in improving service delivery and organizational efficiency and effectiveness can be called mobile-enabled development (m-development) or mobile transformation.
Transforming service delivery with mobile technologies is of great interest to many African countries and there are early success stories like m-Pesa in Kenya and Wizzit in South Africa.
According to the ITU, since the turn of the century, the growth of mobile cellular subscribers has been impressive, with year-on-year growth averaging 24 per cent between 2000 and 2008. While in 2000, mobile penetration stood at only 12 per cent, it surpassed the 50 per cent mark by early 2008. It is estimated to reach about 61 per cent by the end of 2008 or 4 billion subscribers worldwide. In Africa the number of mobile subscribers has also increased dramatically over the last few years. In 2007 alone, the African continent added over 60 million new mobile subscribers and mobile penetration in the region is now close to 30 percent. This is the largest distribution and service delivery platform available for development community at present. The question is, how do we take full advantage of it? How can the mobile phone transform the development agenda in Africa?
Some other questions are:
- What are the most successful examples of mobile applications? Is there evidence of transformational development impact?
- What is the role of governments in terms of enabling this agenda?
- What is the role of the private sector?
What is the role of the development institutions
Please share your thoughts
You can watch the live and recorded webcast on November 18, 2008: http://www.worldbank.org/edevelopment/live
9:00 am - 12:00 pm ET at
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